Manage Your Employees Better With Policies and Procedures
As your small business grows and more employees are hired, it becomes increasingly critical that your organizational policies and procedures are clearly defined and communicated. Without policies and procedures it is difficult for new employees to understand your organization’s culture, expectations and requirements. New employees need to know their specific roles and responsibilities, as well […]
Build Your Business On Procedures NOT Superstars
If you have traveled domestically or internationally, you’ve probably noticed that McDonalds’ hamburgers are the same everywhere. It’s not an accident. Senior managers at each franchise are required to participate in training at the corporate facility known as “Hamburger University.” In addition, McDonald’s has written procedures for every facet of its operation. What’s more, because […]